Frequently asked questions

Chebu is built for founders and small teams. It holds your personal inbox, your company addresses, and shared team inboxes in one place. It works alongside the tools you already use.

No. Every account can use an @chebu.email address. Add your own domain whenever you're ready to send from [email protected]. Both addresses then show up in the same inbox.

Create an account at app.chebu.io. Your @chebu.email inbox is ready as soon as you sign up. From there you can connect a domain, invite teammates, or import mail.

It is one list of mail from every account you can access, newest first. Each message is tagged with the address it came to, and you can filter to a single account whenever you want. Replies go out from the address the message was sent to.

Every incoming message goes to Inbox or Spam, and Inbox mail gets one category: Primary, Social, Promotions, Updates, or Forums. You can also create folders with a plain description, and Chebu files matching mail into them. Move any message by hand whenever you like.

Add the domain in Chebu and copy the MX, SPF, DKIM, DMARC, and verification records it lists into your DNS provider. Chebu compares them with what is live and shows when each one is ready. If you already have an SPF record, it tells you what to merge into it.

Invite teammates to an address like support@. The mail and its spam and category decisions are shared. Read, starred, archived, and trashed state, plus personal folder choices, stay with each person.

Every account gets a free Personal workspace with one @chebu.email mailbox. For your own domain, Business plans are Mini (5 mailboxes, 1 domain), Business (30 mailboxes, 3 domains), and Enterprise (unlimited mailboxes, 10 domains). Each is a flat monthly price in US dollars or naira, with pooled storage and no per-seat billing. See the pricing page for storage, send limits, and extras.

Yes. Add each domain separately. Every domain has its own records and mailboxes, and all of your mail still arrives in one inbox.

Remove their access to the addresses they were on. The mail stays with each address, and they no longer see it. Access is per address, so you only change what you need to.

Yes. Chebu supports IMAP and SMTP, so any standard mail client can connect, including the mail apps on iOS and Android. Use a separate app password for each one. You can revoke an app password at any time without changing your main password.

IMAP uses port 993 with TLS. SMTP submission uses port 587 or 465. Chebu shows the exact server names for each account in the app.

Yes. Point Chebu at your current IMAP host and import the mailboxes you want to bring over, one account or a whole domain. For a domain, missing mailboxes can be created as part of the move. Each import job shows its status in settings.

Import copies your existing mail, and nothing changes for new mail until you update your MX record. Point it at Chebu when you're ready, and new mail starts arriving there.

Yes. Business plans include a transactional email API and SMTP relay, so your app can send receipts, sign-in links, and password resets from your own verified domain. The API is compatible with Resend's, and the developer docs cover every endpoint.

Turn on a passkey or two-step verification with an authenticator app, and add a recovery email in security settings. Use app passwords for mail apps instead of your main password.

No. Chebu displays messages in a sandbox that blocks scripts, so an email can't run code in your session. You read the message without anything in it running.

An app password is a separate password for one mail app or device. If you lose a phone or stop using an app, revoke its password. Your main password and your other apps are not affected.

Yes. Every incoming message is checked and placed in Inbox or Spam. On shared addresses, that decision is made once and shared with everyone on the address. You can move a message out of Spam if it was filed wrong.

Yes. Add a passkey in security settings to sign in with your device instead of typing a password. You can also turn on two-step verification with an authenticator app.